WHAT TYPE OF WOOD IS MY ASSEMBLIT LIGHT CREATED FROM?
You can choose from TWO types of wood – 3mm MDF (raw / natural or painted in a colour from our colour range) OR a premium 4mm Ply which is treated with a clear varnish to enhance the wood grain.
I LOVE THE ‘NATURAL’ (WOOD) LOOK, BUT DO ASSEMBLIT PENDANT LIGHTS COME IN OTHER COLOURS?
Yes, we offer 11 colours to choose from, including BLACK, 3 shades of grey, and some lovely metallic options. If you’re after something a little more neutral, we offer an ‘Antique White’ or a ‘Mahogany’ stain as well. All our colour variations are available on our product pages.
WE HAVE A LARGE DOUBLE VOLUME AREA TO FILL – DO YOUR WOODEN PENDANT LIGHTS COME IN LARGER SIZES?
Yes, most of our designs are available in small, medium and large options. Some are available in Extra Large. Use THIS LINK to go to a page where you can see ALL the designs that are available in large sizes.
WHERE CAN I SEE ALL THE OPTIONS THAT WOULD SUIT MY KITCHEN COUNTER?
Navigate to our “SUGGESTIONS” Section, and click on the “Kitchen Counter” tab (or click here).
CAN I HANG MY ASSEMBLIT LIGHT FITTING OUTSIDE?
We do NOT recommend hanging your AssembLIT light outside or under your patio. Apart from being subjected to the elements, the wood itself can swell and buckle and the pieces come loose. If a very protected undercover area it might be ok but we recommend fix the pieces with WOOD GLUE to be sure.
HOW LONG WILL MY ORDER TAKE TO GET TO ME?
All our wooden pendant lights are created to order and will take 3-5 days to process. We use FEDEX’s standard delivery service out of Kenton-On-Sea in the Eastern Cape. The Courier service can take from 3-7 days depending on the package’s final destination. Our overseas customers will need to contact us for a shipment quote and delivery timeline.
I LIVE OUTSIDE OF SOUTH AFRICA, CAN I STILL BUY ASSEMBLIT PENDANT LIGHTS ONLINE?
Yes. As our lights are flatpacked and lightweight, sending overseas is not a problem. You will, however, need to contact us to arrange payment and shipment options.
Yes. However, our core business is the design and manufacture of the wooden pendant light fitting. In order to keep our prices as affordable as possible for our customers, we provide a basic off-the-shelf cordset with E27 (screw) bulb attachment and ceiling cup which is included in your package (choice of black or white). Please note you DO NOT HAVE TO USE the cordset supplied – you can use your existing cordset (simply replace the light fitting) and there are many options at lighting stores. If you are looking for a different colour, texture, quality, etc. Creative Cables have a phenomenal range.
IS A BULB INCLUDED?
No. Due to the fragility of the item, a bulb is not included. Most lighting stores and some homeware shops stock LED exposed filament light bulbs, here’s a link to Mr Price Home .
IS IT DIFFICULT TO ASSEMBLE MY ASSEMBLIT PENDANT?
Our pendants are designed with a groove-slot system for easy self-assemble. All designs require a straightforward lining up of the groove to slot to assemble the pieces together. Some more elaborate designs may require a little more careful thought. We always include an instructional guide to your chosen design. The nature of wood also means some pieces may vary in tightness while assembling, and the painted versions may also require a little more ‘effort’ when assembling as they may be tighter to fit together. But all in all, our pendant lights are fairly simple to put together, especially once you get the hang of it. Instructions are included and we’re just a phone call away if you require assistance. 2 spare horizontal pieces are included in your package in the rare case of breakage.
WHAT DO I DO IF MY ASSEMBLIT PENDANT LIGHT IS BROKEN?
Please contact us within 7 working days and we will gladly assist in replacing your order.