Q & A

I LOVE THE ‘NATURAL’ (WOOD) LOOK, BUT DO ASSEMBLIT PENDANT LIGHTS COME IN OTHER COLOURS?

Yes, we offer a beautiful range of ‘metallic’ colours which include, silver, rose gold, copper and gold. Black and white are also popular options. If you’re after something a little more neutral, we offer an ‘Antique White’ or a ‘Mahogany’ stain as well. All our colour variations are available on our product pages.

WE HAVE A LARGE DOUBLE VOLUME AREA TO FILL – DO YOUR WOODEN PENDANT LIGHTS COME IN LARGER SIZES?

Some, but not all. We have been working hard at redesigning some of our creations to stretch to their size capacity. In the Southern Suburbs range we have now added “medium” and “large” versions, to the smaller “standard” version of The Claremont, The Hout Bay and The Tokai. We also now offer larger versions of The Malbec, The Merlot and The Sauvignon in our Vineyard Range, and dropped down a size on these designs too – covering all bases. All our relevant size variations are available on our product pages.

HOW LONG WILL MY ORDER TAKE TO GET TO ME?

Most of our range is cut to order and will take 2-3 days to process. We use FEDEX’s standard delivery service which will take a further 48-72 hours depending on how far out of Cape Town you are. Our overseas customers will need to contact us for a shipment quote and delivery timeline.

I LIVE OUTSIDE OF SOUTH AFRICA, CAN I STILL BUY ASSEMBLIT PENDANT LIGHTS ONLINE?

Yes. As our lights are flatpacked and lightweight, sending overseas is not a problem. You will, however, need to contact us to arrange payment and shipment.

DOES THE ELECTRICAL CORD AND BULB FITMENT ATTACHMENT ACCOMPANY MY ASSEMBLIT PENDANT LIGHT FITTING?

Yes. A basic white cordset with bulb attachment and ceiling cup is included.

IS A BULB INCLUDED?

No. Due to the fragility of the item, a bulb is not included. Most lighting stores and some homeware shops stock those ‘funky filament’ light bulbs, here’s a link to Mr Price Home .

WHAT DO I DO IF MY ASSEMBLIT PENDANT LIGHT IS BROKEN?

Please contact us within 7 working days and we will gladly assist in replacing your order.

ON A SCALE OF 1-10 HOW EASY IS IT TO PUT TOGETHER MY ASSEMBLIT PENDANT LIGHT?

Super easy – 11! Follow the instruction leaflet enclosed, and use the ‘top’ marked on the pieces. We also have a quick instruction video below (in the footer) or on our Facebook page.

Husband and wife team