All our lighting designs, including our KiDS range are precision laser cut to an exact groove / slot design system.
Your AssembLIT pendant light will be carefully packaged and couriered to you unassembled for easy self-assemble.
You can opt to collect your AssembLIT pendant light from us (Cape Town Southern suburbs) – please contact us to arrange a collection time.
In the unlikely event that a piece of your AssembLIT pendant light is broken during transit, please notify us as soon as possible so we can send you a replacement piece.
If a breakage occurs during the assembling process, or once the product has already been assembled, you will need to notify us so we can assess the damage and discuss a replacement strategy, which may incur a cost exclusive of a new delivery fee.
Returns and Refunds:
Returns and refunds are handled on a case by case basis.
If your item arrives damaged in any way please contact us within 3 days of receiving your parcel.
If you receive your purchase and you are not entirely happy with it, we offer a 30-day money-back policy, in order to qualify for this refund you must contact us within 3 days of receiving your parcel and the item must be returned to us in its original condition and original packaging. The return courier or postal fee will be for your account. As soon as the items have been received back, we will refund you the purchase price in full.